Privacy Policy

The Privacy Policy outlines the processes we employ to collect, retain, use, distribute, and safeguard your personal information.

We strongly urge you to thoroughly review the information provided below in order to gain a more comprehensive understanding of our policies and the manner in which we manage your personal information. You acknowledge that you have read, understood, and consented to the terms of this privacy statement by downloading the program. Furthermore, you consent to the collection, use, storage, management, and sharing of your personal information in accordance with this privacy policy. Our Terms of Use, the Data Protection and Privacy Act of 2019, this Privacy Policy, and any other relevant laws govern your use of the Service and the System.

In order to enhance the quality of our service, we may require your consent to access specific device permissions in accordance with applicable laws. In order to facilitate the application's fundamental functions, guarantee seamless operation, and improve the user experience, these permissions are essential. The following is a detailed explanation of the permissions that may be requested and their respective purposes.

A UNIQUE SECURITY

All capitalized phrases in this Privacy Policy will have the same meaning as those in our conditions of use, unless otherwise specified (where applicable).

THE INFORMATION WE OBTAIN ABOUT YOU IS AS FOLLOWS:

The program requires specific identifiers and technical information regarding the user's mobile device, including the IMEI number, MAC address, and phone number. Furthermore, they are required to disclose their preferred time zone, mobile network, operating system, and mobile browser version. A list of emergency contacts, phone and SMS records, images, videos, and other digital information must be included.

INFORMATION OBTAINED FROM EXTERNAL SOURCES

Our services necessitate our collaboration with a diverse array of organizations, such as banks, suppliers, contractors, partners, and collection agencies, to support or assist us. Consequently, they may provide us with information regarding you. Once we have obtained your consent and confirmed that these firms will adhere to our privacy policy, the 2019 Data Protection and Privacy Act, and any relevant legal obligations, we will only collect your personal information for the purpose of our relationships with them.

Among other things, you may include intimate information about your relationship, colleagues, family, and emergency contacts. In order to achieve this, you will require their authorization. Please consult the "ACCEPTANCE AND RECOGNITION" section, which is located directly below, for additional details.

UTILIZING THE INFORMATION WE HAVE GATHERED REGARDING SPECIFIC INDIVIDUALS

We are permitted to utilize the personal information we have collected for the purposes that are legally required.

1. The following purposes may be pursued with your personal information:

(1)To verify your identity, register you as a user, and monitor your account and credit status;

(2)We will conduct any necessary assessments or checks prior to creating an account for you;

(3) Repay the debt and receive compensation for your labor;

(4)To assess creditworthiness and establish credit evaluation systems;

(5)To maintain compliance with all relevant laws, rules, and regulations, including those related to "know-your-customer" and anti-money laundering laws;

(6)To communicate with you and provide information about the application;

(7)To notify you of any modifications to the application or service, such as new transaction fees or interest rates;

(8)To respond to your inquiries and comments;

(9)To improve, test, update, and modify the program to better meet your needs as a user;

(10)To achieve the objectives outlined in this Privacy Policy and the Terms of Use, we may send you automated or prerecorded communications or text messages (SMS) as necessary;

(11)To monitor and analyze user characteristics and behavior, including how they use the app's features and any emergent trends;

(12)To send you marketing communications and notify you of special offers and discounts.

2. While we will always ensure that your personal information is managed securely and that only the absolute minimum is used for any specific purpose, it may also be used for more general purposes:

(1)To conduct the company's primary functions;

(2)To monitor program usage and support, administer, and enhance its features, functionality, and user satisfaction;

(3)To address technical issues or application defects;

(4)To generate anonymous data for product development research, testing, and analysis;

(5)To identify, investigate, and halt any illegal, unauthorized, dishonest, or prohibited activities;

(6)To facilitate business transactions involving us or any affiliated companies, such as mergers, acquisitions, or company sales;

(7)To conduct exhaustive research, validate audits, and comply with our legal commitments. While responding to inquiries from law enforcement, investigations, or directives may be one of your responsibilities, it is not the only one.

DISSEMINATION OF THE INFORMATION WE HAVE COLLECTED

1. We may disclose your personal information to affiliated companies and other parties for specific legal purposes. We will ensure that the playing field is level and that only the necessary personal information is disclosed for the intended purpose.

(1)For the purposes specified by law, such as fulfilling filing and reporting requirements or responding to regulatory inquiries, investigations, or orders;

(2)in the event that you, us, or another party are engaged in a legal dispute involving the Service;

(3)in conversations regarding financing, combining, reorganizing, merging, selling assets, or having another business buy our business;

(4)when we collaborate with or share your personal information with other businesses, including banks, collection agencies, suppliers, contractors, partners, agents, or any other business that works for us or provides services. This could involve granting other organizations the authority to market, research, evaluate, and develop products or services on your behalf, in addition to managing sales;

(5)We will only disclose your information to our partners if it is necessary for the processing of your data, the management of our business, or the delivery of the app (including marketing). To accomplish this, you must be a subscriber to our email list. For example, your personal information may be managed and stored in another country by our primary company in your country. Our partners are committed to the proper management of any personal information they acquire from us in compliance with our Privacy Policy and all relevant laws;

(6)We will collect all data and delete any personal information if we are provided with information regarding the use of the App and the Service;

(7)We will disclose your personal information if we are of the opinion that it is required to protect you or others, comply with the law, or investigate any violations of the policy.

2. We will eliminate any potential association between the information and you prior to disclosing it to others.

3. We reserve the right to disclose or distribute your personal information in a manner that is not approved by this privacy policy, provided that you have provided us with prior notice.

TRANSFER OF PERSONAL INFORMATION BETWEEN COUNTRIES

When you utilize our services in a location other than your current residence, we may transmit, store, utilize, and manage the information you provide. The locations of our company's associates, servers, and service providers, as well as companies in other countries where our group operates, are also accessible.

We guarantee that personal information will be safeguarded in accordance with the Data Protection and Privacy Act of 2019, Ugandan laws, and our privacy policy.

You consent to the transmission of your personal data in the following ways, both locally and internationally, by complying with this contract.

PERSONAL INFORMATION SECURITY

Your personal information will be retained for the duration necessary to attain the original objective for which it was collected or for the duration permitted by law. We will either promptly eliminate your personal information or guarantee that it cannot be associated with you once it is no longer necessary for legal or business purposes.

IMPROVING AND ACCESSING PERSONAL INFORMATION

If required by law, we may decline requests to modify your personal information. This could happen if we believe that the requests to view or modify the data are irrelevant, time-consuming, or futile, or if the personal information contains references to other individuals.

YOU ARE RESPONSIBLE FOR YOUR OWN PERSONAL INFORMATION

Other companies may manage, transfer, or retain the personal information we collect from you. We commit to taking all reasonable measures to ensure that all external service providers comply with the privacy regulations outlined in this policy.

THE PROTECTION OF YOUR PERSONAL INFORMATION

Our primary objective is to safeguard your personal information. We are committed to safeguarding your personal information by implementing all requisite safeguards to prevent unauthorized use, injury, or loss. Furthermore, we are committed to ensuring that no data is collected, used, or disclosed without your explicit consent. Regrettably, there is no guarantee that information transmitted via the internet will be secure. You are already aware that, despite our best efforts to protect your personal information, we are unable to guarantee that any data you enter online will be completely secure against unlawful access or uncontrollable changes. In order to protect your mobile device and guarantee the security of your password, it is imperative that you preserve the privacy of your account information.

MODIFICATIONS TO THE PRIVACY POLICY

Our privacy policy will undergo regular review and revision to ensure that it is consistent with our current practices and adheres to pertinent legislation, including the Data Protection and Privacy Act of 2019. We suggest that you frequently review our Privacy Policy to ensure that you are informed about the manner in which we manage and protect data. It will be presumed that you have consented to the modifications to this privacy statement if you continue to utilize the service, communicate with us, or access the website or application subsequent to these modifications.

ACCEPTANCE AND RECOGNITION

1. By approving the Privacy Policy, you acknowledge that you have read, understood, and consent to all of its terms. By consenting to this privacy statement, you authorize us to collect, use, distribute, store, transmit, and manage your personal information.

2. You verify that all individuals to whom you disclose personal information, such as your family, friends, colleagues, and emergency contact, have provided their consent in advance. Furthermore, you grant us the authority to oversee, distribute, and utilize their personal information on their behalf.

3. In the event that we are unable to contact you in any other manner or that we are unable to collect your loan payment, you authorize us to contact you and your emergency contact (provided that they have granted us permission) to verify your information.

4. You may discontinue the collection, use, or disclosure of your personal data by submitting a written notification to us using the contact information provided below. Furthermore, you have the option to revoke your consent to receive specific information and messages from us by utilizing the "unsubscribe" or "opt-out" option that is included in our correspondence. You acknowledge and assent that you may be unable to utilize any of the service or application's features if you choose to revoke your consent. We reserve the right to terminate your account or our relationship if you withdraw your assent. All rights and obligations that have been acquired will be honored. Please be advised of the potential repercussions if you choose to revoke your consent after we have received your request to use, collect, or distribute your personal information. Subsequently, you may revoke your authorization.

PROMOTIONAL AND ADVERTISING CONTENT

1. We retain the rights to send you marketing communications via the App, mail, phone, text message, email, online chat, or push notifications in order to inform you of special offers, promotions, or activities from us, our partners, sponsors, or advertisers, or to provide you with updates on the features of our App.

2. You may withdraw your consent to receive these marketing communications at any time by selecting the "unsubscribe" link in the email or contacting us using the information provided.

3. I would like to inform you that you may continue to receive non-promotional alerts regarding loan transactions, your account, the app, and other critical information, even if you choose to unsubscribe.

WEBSITES THAT PERTAIN TO A PARTICULAR SUBJECT

1. It is feasible to integrate the website and application with other websites. We have no control over the manner in which these other companies collect, use, retain, distribute, or disclose data and information. Additionally, we are not responsible for the functionality of these websites. It is essential to review the privacy policies and terms of service of other websites in order to understand the manner in which they acquire and use your personal data.

2. The advertisements that appear on our app or website may contain hyperlinks to the advertiser's website. The advertiser will collect and utilize any information obtained as per their privacy policy if you click on the link.

RESPONSIBILITY LIMITATIONS

We have excluded any unique or supplementary obligations that may result from the following:

1. The extent to which you depend on the application or the degree of difficulty you encounter when using it.

2. Any agreement or connection you have with another individual, regardless of whether you were aware that there would be losses.

3. We are not responsible for any delays or malfunctions that are beyond our control.

DIRECTIONS FOR CONTACTING US

For any inquiries regarding this privacy policy or to request access to your personal information, please send an email to help@ChaseCoins-ug.com